How We Operate Your Account & Data
Our account framework rests on straightforward rules: we verify your identity before your first withdrawal, we encrypt your payment details, and we keep your information separate from third parties except where law requires us to share it. Access and eligibility depend on local law. Your deposits
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1
through DANA, OVO, GoPay and QRIS are treated as your property in your wallet; we do not retain or re-lend them. Withdrawals are processed after identity confirmation and take 1-3 business days for bank transfers. We keep your account data for as long as your account
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2
is active, plus 3 years after closure for regulatory purposes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.